Dealing with downtime distracts you from business growth and can sometimes result in clients leaving

We are here to be your preventative measure to help where you need it most
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Tools We Use & Support

How We Differ


10 hours inc / month


20 hours inc / month


40 hours inc / month


80 hours inc / month

24/7 Proactive Support
24/7 Incident Response
Review/Setup of SLOs/SLIs
Support Portal
Custom CloudOps/FinOps Portal
Ad-hoc Hands on Help
P1 SLA within 15 mins
Ongoing Improvements
Integration Services
Cost Optimisations
AWS/GCP/Azure Support
Third Party Technology
Discounts or possible free packages available for Google Cloud, Google Workspace or Looker resell customers of WALT Labs
*Package hours are the minimum hours based on your typical needs for the service, hours over the minimum are charged at our standard rate per hour. All overages have to be approved by customer on ticket before being charged.

What our customers say about us

Using the recommended, newly built pipeline in GCP with CloudSQL, Datastream, and BigQuery will improve data performance and reduce costs. Leveraging best practices around Datastream and creating datasets in BigQuery will further enhance the performance and stability of the current environment.
We focused heavily on resiliency for our infrastructure and modernization for our application stack. The output of this was migrating from VM’s to GKE for our frontend application.

Frequently asked questions

What is Managed Cloud?

Managed Cloud is a service where we fully manage and monitor your cloud infrastructure. This includes handling system updates, basic security, backups, and ensuring optimal performance. Your monitors are connected directly to our pager system, giving you the piece of mind that WALT Labs supports your whole environment.

How does Managed Cloud improve my business operations?

By entrusting us with your cloud infrastructure management, you can focus on your core business activities. We ensure high availability, robust security, and optimal performance, reducing your operational burdens and risks.

What kind of cloud platforms do you support?

We specialize in managing AWS and Google Cloud. We can also support Azure environments. Our service is tailored to meet the specific needs and configurations of your chosen platform.

What kind of support can I expect with Managed Cloud?

We offer 24/7 support with a dedicated team of experts. Whether it's a simple query or a complex issue, our team is always ready to provide prompt and efficient assistance.

Can you assist with disaster recovery and backup solutions?

Yes, we provide robust disaster recovery and backup solutions as part of our Managed Cloud service. This ensures that your data is securely backed up and can be quickly restored in case of any unexpected incidents.

Does your service just monitor and fix problems proactively, or can I get more help?

The main focus of Managed Cloud is handling incidents and performance issues in your environment. However, you can also use the monthly hours to open ad-hoc requests for direct help building, deploying, testing, and other types of work in your environment. We make sure to keep some hours left over during the month to ensure we have time to fix any unpredictable issues that might come up.

Get Support

We are the support team that will hold your hand and get up at 2 a.m. to fix your problem. Rely on our experts to be the watchful eyes over your business-critical technologies.
Stewart Smith
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